I haven't found this functionality at the moment. I've had one or two customers who were looking for this feature. They can also add a cost-effective backup for Android and Apple cellphones. Such a feature would work really well for my market. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. I would like the reporting capabilities on the portal to be much more granular. They can also do a few tweaks to the dashboard. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. The other issue is that I don't like the implementation of the SQL backup. So, the issue is backing up PSG files for customers who have limited bandwidth. At the moment, it doesn't do deduplication on the standard backup. 'They can add some production backup capabilities and the ability to do single instance back up.

MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup.' It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. This was one of the things that made us decide to go with the product. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open.

'One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises.

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